Want to find out how your staff is handling customers? A secret shop can identify what your staff is doing correctly and areas for improvement. Our team can provide one secret shop, a targeted secret shop, a series of multiple secret shops, or a combination. We can create a custom package for you.
Local Business Packages
We offer custom secret shopping packages for local businesses in our metro St. Paul/Minneapolis area. We look forward to discussing your specific business needs and the information and feedback you desire.
"The Customer's perception is your reality."
"Know what your customers want most and what your company does best. Focus on where those two meet."